![]() This is an outrage.I have been profiling the buyers who are implementing this theft and every seller who suffers this should do this also so that in the end it becomes a justification not to sell to people who the profile characteristics until something is done about the robbery of sellers that is going on.A Seller can decide if they want to sell their item(s)to such people or not as they are added risk. Since that info was omitted from the letter it is not possible to provide advice or any helpful guidance. In all instances a rep will tell you why the item was or was not covered. So on expensive items you may have to call and request the credit or that seller protection be applied. I called and a rep verified the signature tracking and released the funds back to me. I followed policy to the letter and they reversed the charge anyway. For example I had an item over $750 the buyer claimed was an unauthorized transaction. In some cases ebay will fail to cover a payment dispute for unauthorized transaction/INR. Ebay has been offering me the same protection from INR and unauthorized transactions that paypal did provided that items over $750 required a signature. This is the reason you must accept returns even if you don't want to.Īs far as buyer protection. Typically when returns are accepted or are declined that is usually when a credit card company will step in and rule in their customers favor in a dispute. If you have an easy return policy buyers will always try that avenue first. Payment disputes are not new to managed payments, and they have nothing to do with managed payments. I find this letter writers claims to be inconsistent with my own experience, or at least they left something out. EBay Seller Loses Thousands over Payment Disputes ![]()
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